Shital Agrawal
Collection head
Overview
19 years of Debt Collection experience. Ability to achieve organizational goals of Finance, Banking sector & Telecom. He Has managed Bank of Maharashtra Collection department.
Loan Process
50%Consultancy
95%Financial Services
80%Areas of Expertise
A seasoned collections leader, Shital drives portfolio recoveries across BFSI and telecom with disciplined playbooks, strong MIS, and compliant agency governance.
He builds and mentors high-output tele-calling and field teams, improving cure rates while preserving customer dignity. Notably, he has led large national mandates, including the Bank of Maharashtra portfolio.
